Employee service
Bridge the AI gap in HR: Why employee buy-in is critical
A critical disconnect is unfolding between HR leaders and the very people they serve. While 89…
Latest stories
Article
4 min read
Meet the all-new Zendesk Employee Service Suite
The way we work is changing faster than ever. Employees are navigating hybrid and remote work…
Article
5 min read
Inside Dutch Bros HR: Embracing failure to redefine employee service
What does it take to be one of the fastest-growing companies in the U.S.? It’s more…
Article
2 min read
Unlock seamless employee support with new Zendesk HRIS integrations
Today’s employees expect seamless, consumer-like experiences at work, especially when they need help. But a disparate…
4 min read
What employees expect from HR—and how AI helps teams deliver
Employees have a clear vision of what’s required to do their best work—and that’s quick access…
Article
5 min read
Meet the Zendesk Resolution Platform: Powered by our network of AI Agents
AI is rapidly transforming customer expectations, and businesses are racing to keep up. But in service,…
Reports
1 min read
Revolutionize work: 3 AI strategies to drive productivity and satisfaction
Mariah Schuknecht, Vice President, People Operations at Zendesk, reveals how AI is transforming the workplace by…
Subscribe to the blog
The best source of information for customer service, sales tips, guides, and industry best practices. Join us.