Ir al contenido principal


5 fun facts about omnichannel support

Última actualización en January 10, 2019

Whether your support team is just ramping up or scaling operations globally, adopting an omnichannel strategy is a proven way to boost both the agent experience and the customer experience. Don’t believe us? Take it straight from Zendesk customers who’ve reaped and reported these benefits.

Relatos relacionados

1 min read

Customer success playbook: A comprehensive guide

Customer success playbooks help align your team goals with your customers’ to drive better results and retention. Enhance your customer experience with our free success playbook templates.

3 min read

Voice support is as popular as ever. Here’s the newest way to manage customer service calls

Introducing the Zendesk Voice API for seamless customer support.

1 min read

How companies can bolster the well-being of their support teams with Tade Anzalone at Calm

As any support team manager can attest to, the deleterious effects of stress and burnout have…

1 min read

Behind the scenes: How top hospitality brands deliver 5-star guest service

Discover how Zendesk can enable you to provide world-class customer service consistently, even in the midst of labor shortages and rising costs.