Unify Communications Ltd

Bristol, United Kingdom 11 projects 7 certifications

Unify Communications are experts when it comes to helping you to get the most out of your Zendesk platform. As a Zendesk partner, delivering a wide range of IT implementation, support and consulting services, Unify have extensive experience with the platform itself and the ways in which different organisations use it. That means we are excellently placed to work with your organisation to ensure you see the results you need from your Zendesk.

As one of the only cloud systems integrators delivering significant transformation projects, Unify Communications deliver a consolidated solution set. We bring together the best and most complementary technologies available to ensure that our customers get the right functionality, a seamless user experience and a single point of accountability.

Zendesk is a huge part of our technology offering, which is why our team can deliver such great value – helping organisations to transform their CX and seamlessly deliver support across multiple channels.

Whether you’re just starting out and could use some guidance or you’ve been using Zendesk for a while but think you could do more with the platform, we can help you.

By streamlining complex infrastructures, providing impressive functionality and giving you full visibility of all valuable insights, we can help you take your customer service strategy to the next level.

Why Unify Communications? A stripped-down look at the benefits of choosing Unify…

  • Experience: Collectively, we have hundreds of years of communications experience
  • Expertise: We have the knowledge to deliver a world class solution
  • Understanding: We get to the heart of your business and customer needs
  • Close Relationship with Zendesk team: our team takes part in regular steering sessions with the Zendesk team, giving them the inside track on upcoming releases and enabling them to work to the highest standards
  • Vision: Everything you need to future-proof your comms set-up in one place
  • Support: Round-the-clock, expert support
  • Accountability: We are your single point of contact
  • Integration: We get your tech platforms talking and working together in perfect harmony
  • Simplicity: Priced on a per user per month basis for easy accounting
  • Economy: Pay only for what you need and when, with no costly upgrades

Services offered



Development Services

System Integrator

CX Consultant

Design/Guide Theming

Zendesk Sell Certified


Western Europe

Badge: Master Implementation PartnerBadge: Master Solution Partner

If you like what you see, talk to Unify Communications Ltd about your project. Get in touch