Village Helpdesk is a premier Zendesk consulting and implementation partner. We're a team of Zendesk experts with a passion for building user-first customer experiences that scale. We specialize in setting up Zendesk to best practices, integrating with other tools and optimization. With years of experience ranging from complex, enterprise implementations to simple optimizations, our team is skilled, knowledgeable and ready to tackle support challenges of all sizes.
What We Do
We help organizations create unqiue customer experiences your customers desrve with Zendesk.
Our Services
- Success Packages - Get up and running fast, or update your existing implementation.
- Custom Help Center - Guide your customers with a beautifully branded, streamlined experience.
- Technical Services - Optimize Zendesk for your team with data migration, custom apps, and integrations.
- Reporting - Translate data into meaningful reporting. Develop custom reports that scale and interpret the results you want to see.
- Additional Services - Design a personalized program with our experts customized for your organization's needs.
Why We're Different
- Your success is our success - We take the time to understand what makes your agents tick and collaborate closely with your team throughout each project. We believe a project isn’t finished until our customers are fully trained and equipped to own the solution.
- Unparalleled Zendesk expertise - While other consultancies have basic Zendesk knowledge, Envoy combines true Zendesk expertise with in-depth knowledge of your business to craft a solution specific to your needs.
Servicios que se ofrecen
Implementation
Data Migration
Development Services
Training
Design/Guide Theming
Staffing/Outsourcing
System Integrator
BPO
Regiones
North America
Global
Tipo de socio
Implementation Partner
Solution Provider
Business Service Provider