Detalles de la aplicación
Las aplicaciones se instalan directamente en tu cuenta
Planes y precios
Professional
Free 14-day trial, then $89.00 per month
2 accounts and 6000 messages included
Leader
Free 14-day trial, then $119.00 per month
5 accounts and 25000 messages included. * Additional accounts - 23$ per account per month. * Unlimited messages - 399$ per month * Annual contract options * Volume discounts
Lo que dice la gente
10 reseñas
Anónimo
Utilizamos a plataforma há mais de dois anos e, desde então, conseguimos centralizar nosso atendimento no Zendesk por meio deste aplicativo, o que contribuiu significativamente para o aumento da nossa satisfação do cliente e presença de marca dentro da plataforma. Mesmo sendo uma operação fora do Brasil, sempre contamos com um suporte rápido e eficiente, o que faz toda a diferença no dia a dia. A integração permitiu uma gestão mais estratégica do atendimento, refletindo diretamente em uma experiência mais positiva para nossos clientes. Recomendamos fortemente a solução!
Response from developer
about 2 months agoThank you for positive review! We're glad the app has supported your team and that our support has been helpful. Appreciate the recommendation.
Tommy (Anatolii Binkovskyi)
Great app, perfectly fullfills the gap in Zendesk functionality. Even better support - responsive and actually impactfull.
Response from developer
4 months agoThanks for the great review! Glad we’re filling the Zendesk gap and our support’s on point. We’re here for you!
Zendesk Support
It is an incredible app, and we have been using it for 3 years to track our customers' mentions and comments. Alena from the support team was able to help configure Facebook during the Zoom call when we needed it, great job!
Response from developer
7 months agoThank you for your kind words! We’re so glad the app has been helping you for the past 3 years. Knowing it’s making a difference for your team means a lot to us.
Ahmed Anwar
Very poor support, and the app is very buggy, it creates a user for each comment and no one from their support team helps!
Response from developer
7 months agoDear Ahmed, we sincerely apologize for any delays in our support response. As our team operates Monday through Friday, your first request reached us on Sunday, and we replied on Monday. Regarding the issue with your connected account, it occurred due to the use of two Instagram apps, which can cause duplicates as messages are processed by both applications. Once again, we truly value your feedback and are committed to improving our service. To address concerns more quickly, we’ve also enabled support via WhatsApp and Telegram.
Permanently Deleted User
We've been using this for two years for our company Instagram account and allows us to easily and efficiently reply to all our Instagram messages through zendesk which was otherwise impossible off the Instagram/Facebook apps. Really pleased with the product and great customer service. Thanks!
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