Zoom makes video and web conferencing frictionless. Founded in 2011, Zoom is the leader in modern enterprise video communications, with a secure, easy platform for video and audio conferencing, messaging, and webinars across mobile, desktop, and room systems. Zoom Rooms is the original software-based conference room solution used in executive offices, classrooms, and board, conference, huddle, and training rooms around the world. Zoom helps over 500,000 businesses and organizations bring their teams together to get more done.

The Zoom integration for Zendesk provides the following features:

• The ability to schedule a Zoom meeting from a Zendesk Support Ticket
• The ability to launch a Zoom meeting from a Zendesk Support Ticket
• Zoom meeting recordings and meeting information are posted as private comments on Zendesk Support tickets when a session ends.
• Zoom recordings can be viewed from within the browser

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