With Usermind's customer engagement hub, you can unify customer data, automate personalized interactions, and optimize end-to-end customer journeys.

Features:

Adaptive Integrations — Connect any data source, without coding. Usermind integrations automatically update when you make changes to your systems.
Data Mapping — Create a connected customer record of historical data and current context, with unified data from all your systems.
Customer Journey Orchestration — Define and implement omnichannel customer interactions across systems, from one place.
Customer Journey Analytics — See which automated workflows are actually working, where customers get stuck or drop off, and how to optimally engage customers at each stage of the journey.

With Usermind, you can get insight into existing customer journeys, and easily build new ones across systems, teams, and channels.

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