AI Support Agent by My AskAI

Very useful app that saves us lots of time. The app basically pay for itself with all the time you save !

Great AI Support app with 75%+ answer rate. Great control about the type of questions and answers given. Best support by the founders, really fast and helpful (although most of it works out of the box). Time to market possible within a day (and then gradually improving answers), no endless project or similar. I just can recommend!

An Absolute Must-Have for Any Zendesk User! Our team has been absolutely blown away by the My AskAI integration for Zendesk. To say it has revolutionized our customer support process would be an understatement. The setup was shockingly simple and took mere minutes. We were up and running, deflecting a significant number of tickets on day one.

Game changer. So easy to setup and use. Company really cares about their customers. I'd recommend to anyone that wants to get out of the old ways and see a better faster way to do tickets.

Right out of the box with no changes to our documentation, My AskAI took us from a 23% deflection rate with Zendesk's built-in AI agent to 70%, and we're now at 80% thanks to the "Improve" feature which identified gaps in our knowledge base. Mike and Alex have been super-responsive for support and feature requests and the interface is intuitive and always improving. I'd highly recommend giving them a try!