Haz que Zendesk sea tuyo

Integrate reviews from the Google Play store into your Zendesk Support account

Display customer and order details from Shopify

Tables in tickets, finally.

View, create, and take action on support tickets from any Slack channel

Pop-up notification feed for ticket events inside the agent interface

Custom real-time dashboards for sharing and monitoring live support KPIs throughout the day.

Motivate your sales team with customizable real-time dashboards.

Easily monitor live chat metrics with a custom real-time dashboard. For TV, desktop and mobile.

Automate workflows and integrate data between 1500+ apps using no code at all

Combined HR + IT workforce management. See employee information from Rippling directly in your tickets.

AI-powered contact center, built for any scale

Make Talk recordings from calls easy to reference or download

Coral Gables, United States

As Zendesk's Premier Partner, we design, customize, and implement customer service tools that reflect your processes and the satisfaction your clients deserve. Our creative solutions will up your Zendesk to the next level. Also, we can enhance your customers' experience with our own intelligent chatbot technology for automated self-service.

São Paulo, Brazil

Merso Integrated Solutions for Business gathers information technology and marketing to head successful CRM projects, integrating and automating processes, and developing systems to lead all kind of businesses to striking results.

Berlin / New York / San Francisco, Germany

We are a team of ex-Zendesk employees (consultants and developers), focussing on custom data migrations, implementations, development of Zendesk apps and solutions based on the new Zendesk Sunshine framework. With 10 years of experience with the platform and over 650 projects under our belt, we can help you with anything related to Zendesk.

Campinas, Brazil

Focalweb auxília empresas a adquirirem maior dinamismo no atendimento a seus clientes, alinhando as melhores práticas organizacionais para atendimento junto a tecnologia Zendesk. Entregamos a solução Zendesk a mais de 5mil clientes em todo Brasil.