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Help desk software helps customer support teams and agents receive, process, and respond to service requests of any size. If the term “help desk software” sounds like some automated and depersonalized nightmare, fear not. These tools are people-powered, giving your (human) customer service team an organized view of their customer request landscape. With help desk software, your customer service team is set up for success with the information and tools they need. No matter the size of your business, Zendesk has plenty of software options to help you scale easily. Our technology works right out of the box, integrates with your team’s existing tools, and expands to fit your needs. Try a free trial of Zendesk Support today and experience how our help desk solution can benefit your business.
Your omnichannel help desk
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With Zendesk, you get an omnichannel help desk software that empowers your team to provide the best experience to your customers. Assist customers across any channel, connect all your customer data so your agents get full context about every customer with our open CRM platform Zendesk Sunshine, and get detailed insights and reports with Zendesk Explore. Zendesk’s omnichannel help desk software empowers your team to provide a seamless experience for your customers. Our help desk technology works right out of the box with software designed to optimize your team’s talent, allowing them to reach even more customers on their preferred platforms. And with our CRM platform Zendesk Sunshine and detailed reports from Zendesk Explore, you can get full context about your customers and see how you can serve them even better.Start your free help desk software trial
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Provide your team with everything they need to build premiere customer experiences.