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White Paper

Assist your agents to solve issues faster with Zendesk AI

From onboarding to training and coaching, Zendesk AI enhances every aspect of the agent experience.

Por Lilia Krauser, Staff Writer

Última actualización en July 10, 2024

In today’s competitive landscape, AI in customer service isn’t just an advantage—it’s a necessity. Our first one-pager in this three-part series highlighted the transformative impact of automating customer service experiences, showcasing how automation drives efficiency and boosts customer satisfaction metrics.

Our second one-pager delves deeper into how Zendesk AI empowers your agents to resolve issues swiftly and effectively. Zendesk AI enhances every aspect of the agent experience by offering real-time guidance and comprehensive customer context. From onboarding to training and coaching, our AI solutions help agents excel at every step, bridging performance gaps and ensuring consistent, high-quality service.

In this one-pager, you will find:

  • How Zendesk customers leverage Zendesk AI to help agents solve issues faster while maintaining high-quality service interactions

  • An overview of the results you can expect from using Zendesk AI

Want to learn how Zendesk AI optimizes service operations? Read “Optimize your service operations with Zendesk AI,” our final one-pager in this series.

Assist your agents to solve issues faster with Zendesk AI