CX Innovation

Announcing the 2022 Zendesk Startup CX Awards Winners

Today, Zendesk hosted its second annual Startup CX Awards, highlighting the best and brightest startups building…

Latest stories

Online platform powered by Zendesk provides critical aid to Ukrainian refugees

Online platform powered by Zendesk provides critical aid to Ukrainian refugees

United for Ukraine, a new online resource portal powered by Zendesk, helps individuals and families fleeing…

How to unlock growth with the Zendesk Suite

How to unlock growth with the Zendesk Suite

Customer experience is the new driver for business growth. Read on to learn how you can set up for success.

Why tech leaders must focus on both the customer and employee experience

Why tech leaders must focus on both the customer and employee experience

Colleen Berube, CIO and SVP of Operations at Zendesk, had been on the job a little…

Alliants and Zendesk: Empowering companies and customers to create connections

Alliants and Zendesk: Empowering companies and customers to create connections

Zendesk recently acquired a minority stake investment in Alliants, which wants to enable the world’s most revered brands to be more customer-centric with a messaging-first approach.

Zendesk welcomes Cleverly

Zendesk welcomes Cleverly

We're excited to announce that Cleverly is joining the Zendesk team.

Building the best customer experiences with Facebook and Zendesk

Building the best customer experiences with Facebook and Zendesk

Facebook’s family of apps are familiar figures in our daily lives. The move to messaging marks a natural shift in communication for businesses, too. Zendesk is making it easier than ever to get started.