GrowthDot

Ternopil, Ukraine | 300 proyectos | 2 certificaciones
Zendesk apps, customization, and extended functionality. Get ready-made tools or custom-built solutions that actually make support easier, faster, and more personal.

We’re GrowthDot, a development studio passionate about helping Zendesk users unlock the full potential of their tools. Whether it’s boosting productivity, improving workflows, or enhancing customer experiences, we’re here to make Zendesk work for you – and grow with your business.

Apps to drive productivity and engagement

Zendesk is powerful on its own, but our apps help your team go further. From smarter communication to easier compliance, our tools save time, reduce friction, and let your agents focus on what matters most: your customers.

Our toolkit includes:

  • Proactive Campaigns – reach customers at the right moment with automated, personalized emails.
  • Email Tracking – know exactly when emails are opened and clicked.
  • GDPR Compliance – protect and manage customer data while freeing up Zendesk storage.
  • Video Reply – send and request personalized video messages for faster, clearer support.
  • Kanban Pro – manage tickets and deals on drag-and-drop boards for a clear workflow.
  • NPS and Survey – collect real customer feedback directly in Zendesk and take action.
  • Purge My Zendesk – bulk-delete tickets, users, and organizations you no longer need.

Themes that make Zendesk Guide shine

Your Help Center should be both beautiful and easy to use. We offer ready-to-go themes you can tweak yourself, or custom designs crafted around your brand.

We can also help with:

  • Theme installation
  • Branding & customization
  • Guide extensions for extra functionality

Custom solutions for your Zendesk Support

Sometimes off-the-shelf tools aren’t enough. We build one-of-a-kind solutions tailored to your workflow. From development to ongoing support, our team ensures your Zendesk setup actually works for your business — reliably, efficiently, and stress-free.

We don’t just build tools. We make Zendesk work better for you, your team, and your customers. And that’s GrowthDot.

GrowthDot Customers

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Servicios que se ofrecen
Implementation
Data Migration
Development Services
Design/Guide Theming
Regiones
North America
Western Europe
Eastern Europe
India/Southern Asia
Eastern Asia
Middle East & Central Asia
Latin & South America
Africa
Global
Tipo de socio
Solution Provider
App Developer
Implementation Partner
Referral Partner
Business Service Provider
Theme developer
4 reseñas
Anders
almost 4 years ago

A great app for GDPR Easy to set up and relly easy to use. This app solves our compliance with GDPR

Jani Timonen
about 4 years ago

We asked GrowthDot to help us with setting Zendesk Support, we have quite aophisticated process of work with tickets, plus our area is highly regulated, we needed to put in place lots of SLAs and reports on it. The Team of GrowthDot has delivered exactly what we needed and did it in short time for a reasonable price. We will keep working with guys in our further development of Zendesk products!

Anónimo
over 4 years ago

We contacted GrowthDot to help us customise our Zendesk help centre; bringing the style in line with our branding and adding some helpful features for navigation. The team did a fantastic job, they were very quick to respond and very patient whenever I had questions or concerns. Our help centre looks beautiful now, I would definitely work with GrowthDot again!

Outfox
almost 5 years ago

We have had our helpcentre customised to our requirement and I can say they have done a great job. Their approach has been professional and we will definitely consider them for our Wallboards and reporting requirements. I would like to thank Ira Haida for all the support for our project. Farook Tole IT Manager Outfoxthemarket

Se muestran 4 de 4 calificaciones

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