Ultimate.ai is Europe’s leading customer service automation platform. We help leading brands like Finnair and Telia scale their customer service with artificial intelligence.
Integrated into your Zendesk, Ultimate.ai helps agents work faster and smarter, not harder, by providing them with AI tools that augment their workflows. For businesses, this means dramatically lower costs with improved customer experience. For agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer.
Support teams get a beautiful, no-code application, where they can design and edit conversational workflows in any language and easily connect them to their contact center to be deployed across all digital channels.
Developers get extensive APIs that access advanced NLP capabilities and ultimate.ai’s rich customer service data insights, which they can connect to any technology or system of their choice.
With ultimate.ai, brands get an automation partner that’s in it for the long run. Our all-star team works hand-in-hand with every client throughout their automation journey.