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GitHub

This integration connects Zendesk action flows to GitHub, enabling automation of tasks like creating, updating, and commenting on issues and pull requests within support workflows.

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The GitHub integration allows admins to connect Zendesk's action builder to GitHub repositories, enabling automated workflows that bridge support processes with development activities. By integrating these systems, teams can "improve collaboration and maintaining a seamless experience across multiple platforms." The connection uses OAuth 2.0 authentication, and all actions are attributed to the connecting user. The integration provides access to GitHub repositories, issues, and pull requests based on account permissions, allowing support teams to automate common GitHub operations directly from Zendesk workflows.

Actions

Las siguientes acciones están disponibles

  • Create issue

  • Update issue

  • Add comment to issue

  • Search issues

  • Lookup issue

  • Create pull request

  • Update pull request

  • Add comment to pull request

  • Search pull requests

  • Lookup pull request

  • Lookup user

Capturas de pantalla

Detalles del conector

Requisitos

All Suites (Team, Growth, Professional, Enterprise, or Enterprise Plus) OR Support (Team, Professional, or Enterprise)User must have appropriate GitHub account permissionsOAuth 2.0 with authorization code grant type

Cómo conectar

In Admin Center, go to Apps and integrations > Actions > Action flowsCreate or edit an action flowUnder External actions, click GitHubClick ConnectFollow GitHub's OAuth 2.0 prompts to authenticate

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