Ir al contenido principal

Nuevo

Super Views

Enhanced ticket views with sorting, coloring, and CSV export

Sin valoraciones

Dejar una evaluación

Trabaja con

Support

Desarrollador

Elephatech

About this app

Super Views replaces native Zendesk ticket views with a faster, richer way to see and triage your tickets.

Why Super Views? Native views cap out at 30 tickets and a single sort column, forcing agents to page through lists and lose context. Super Views shows up to 1000 tickets per view with multi-column sorting, color coding, and instant CSV export - all inside the agent workspace.

Key Features- View up to 1000 tickets per view (vs 30 native)- Multi-column sorting with visual sort pills- Color-coded rows by priority, SLA breach, and VIP status- Flags column with at-a-glance dot indicators- SLA remaining-time column for fast triage- One-click CSV export with resolved names and dates- Ticket preview on hover- Auto-refresh keeps your view current

Built for Teams of Every SizeThe free plan includes up to 100 tickets per view and single-column sorting. Upgrade to Pro for up to 1000 tickets, unlimited multi-column sorting, row coloring, flags, the SLA column, and CSV export at $5 per agent per month with a 14-day free trial.

No Data Leaves ZendeskSuper Views is 100% client-side. It reads your ticket and view data through the Zendesk Apps Framework (ZAF) and renders everything in the browser. No external servers. No data storage. No third-party tracking. Your data stays in your Zendesk instance. Full privacy policy: https://elephatech.com/privacy

Built by Elephatech. Questions or feature requests? Reach us at support@elephatech.com.

Detalles de la aplicación

Cómo instalar

  1. Install Super Views from the Zendesk Marketplace.

  2. Click the Super Views icon in your left nav bar to open the full-page view.

  3. Select a view from the dropdown at the top of the page. Super Views loads the tickets for that view automatically.

  4. Click any column header to sort. On Pro, click additional headers to sort by multiple columns - sort pills show the active sort order.

  5. Click Export CSV to download the current view (Pro).

The free plan includes up to 100 tickets per view and single-column sorting. Upgrade to Pro for up to 1000 tickets, multi-column sorting, color-coded rows, flags, the SLA column, and CSV export.

There are no required settings - Super Views works immediately after install. To change the plan, go to Admin Center > Apps and integrations > Apps > Zendesk Support apps > Super Views. No external accounts required.

Dejar una evaluación

Comparte tu experiencia con el resto de la comunidad Zendesk

.zendesk.com

Planes y tarifas

Free

Never pay a thing

View up to 100 tickets per view (vs 30 native). Single-column sorting. Custom status labels with category colors. Ticket preview on hover. View selector with filter. Auto-refresh every 6 minutes.

Instalar

Pro

Free 14-day trial, then $5.00 per agent, per month

Up to 1000 tickets per view. Multi-column sort with pills. Color-coded rows by priority, SLA, and VIP. SLA time column. Flags with dot indicators. CSV export. 3-minute auto-refresh. 14-day free trial.

Prueba gratis