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Rakuten Connector by Volvox

Connect your Zendesk with Rakuten

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instalaciones

Less than 5

Trabaja con

Support

Desarrollador

Volvox

About this app

Elevate Your Support Team's Performance with the Rakuten Connector!

Unleash the power of seamless order data retrieval from the Rakuten marketplace. Provide your agents with lightning-fast insights for exceptional customer support.

Key Features:

  • 🔍 Autosearch by Order ID: Effortlessly retrieve order details directly from a ticket field.
  • 📋 Detailed Order Information: Instantly view detailed billing and shipping information related to the ticket.

Best experience

Combine this app with our Marketplace channels, and extend the unparalleled Zendesk support experience to every one of your valued Rakuten marketplace customers.

With Volvox, streamline Zendesk to fit your unique requirements. Merge simplicity with customization seamlessly. Dive deeper into the possibilities on our website. For any questions, don't hesitate to contact us. Elevate your support experience today!

Data privacy

Your data is fully secure:- 🚫 No data storage - none of your data is stored anywhere outside of your Rakuten- 🔒 Secure transfer - your data is not passing through any of our servers - it comes directly from Rakuten transferred in a fully secure way using Zendesk's secure proxy

Detalles de la aplicación

Cómo instalar

Simply install the app and follow the configuration instructions:

Step 1: If you want the app to automatically lookup your data when you open a ticket, check the Automatic search checkbox and fill in the search criteria.

Step 2: Fill in the ID of the ticket field containing the order ID.

Step 3: Fill in your Rakuten login.

Step 4: Fill in your Rakuten token.

Step 5: If you want the app to only be displayed on tickets with a given tag, enter the tag in Enable tag restrictions.

Feel free to contact us if you need any assistance.

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Planes y tarifas

Default Plan

$2.00 per agent, per month

This is the default plan all existing apps have. You can change the description and name of this plan, or create new ones.

Comprar

Standard

Free 7-day trial, then $2.00 per agent, per month

Please contact us for bundled pricing with the messaging module (Marketplace channels)

Prueba gratis