Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).

Virtual Line is one of the easiest and most powerful tools to create telephony solutions over the Internet, wherever you are. By adopting the block design, we make it easier for everyone to set up telephony systems without the need for IT support. Now you can sound professional by greeting customers with personalised messages, and manage service requests efficiently over an interactive voice response (IVR) menu with our text-to-speech software - all at a fraction of the cost of traditional phone systems.

Features:

Ring Queue
Call Forwarding
Multi-layered IVR Menu
Greeting Message Customisation
Language Selection Menu
Voicemail Service
Office Hours & Work Day Customisation

Virtual Line

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