Crawl

A Zendesk theme for champions. Crawl is a help centre theme with exceptional customization options. Now with full support for Help Center 4 and the latest Generative Search features. Effortlessly tailor the colors to match your brand and craft the ultimate self-service hub.
*Requiere Guide Professional o superior

Acerca del tema

Unleash your inner champion with Crawl, a Zendesk theme designed to make your help center stand out. With outstanding customization options, you can effortlessly tailor every color and detail to reflect your brand’s identity. Create an engaging, intuitive self-service hub your customers will love.

Now with full support for Help Center 4 and the latest Generative Search features.

Unlike most Zendesk themes, Crawl unlocks endless possibilities for in-house help center customization. No coding skills or extra costs required.

  • Effortless Customization: Effortlessly match your brand with the widest no-code editor
  • Enhanced Accessibility: Make your content more accessible with built-in features like promoted articles and recent searches

Endless, zero-code customization

Play around with different styles and designs to reflect your unique identity. Adapt colors, images, icons, fonts, and logos: our Zendesk theme offers easy help center customization without coding.

This is what you get out of the box:

  • Header: 4 styles for each layout, sticky / non-sticky option
  • Footer: 3 styles
  • Homepage: different layout options for category boxes, promoted articles, recent searches, etc.
  • Inner pages: multiple styles

Support for Generative search

Let AI do the heavy lifting.

Crawl supports Zendesk’s new generative search that delivers concise, instant answers right inside the Help Center. When users enter a question or phrase, Zendesk scans the best-matching articles and gives them a summary answer.

So customers spend less time digging and getting what they need faster.

Widest range of out-of-the-box options saves time & resources

Extended functionalities of our Zendesk theme make help center content more accessible, with features like popular searches, promoted articles, recent activities, ‘articles in this section’, etc.

Seamless experience across devices

Whether your customers are using their phones, tablets or desktops, the Crawl theme for Zendesk is optimized for every screen. Its intuitive design makes it easy to find answers to questions in no time.

Clean, modern design

Impress your customers with a clean, contemporary look based on modern design principles. It ensures easy navigation and reinforces your brand's professionalism and innovation.

Updates & support

Our themes are updated regularly to support new Zendesk features and capabilities. Have any questions about this theme? Feel free to contact us.

… Or contact us for a custom theme

Our custom Zendesk themes offer a fully tailored help center design that aligns with your brand identity. We'll design it from the ground up, giving your help center a unique look and feel. Whether you have a mock-up or need us to create one, we ensure perfection with 3 revision rounds.

Find out more about Zendesk custom themes →

Premium Plus is a multi-award-winning Zendesk partner

As a Zendesk Premier Partner, Premium Plus is your gateway to a superior customer experience. We empower businesses to solve CX challenges by using Zendesk. You can benefit from a complete suite of services:

  • Zendesk implementation
  • Optimization and continuous improvement
  • AI Agents and Copilot
  • Apps and integrations
  • Zendesk training
  • Events, webinars, and various free CX resources

Deliver the best possible service to your customers. Anytime and anywhere.

Find more about Zendesk services on our website →

Have any questions?

Feel free to contact us or book a meeting with our experts to explore how we can elevate your Zendesk experience.

Precio (USD)
Standard license
Standard license
Provides a pre-built theme that you can enable directly in your Help Center. Standard licenses don't provide access to the source code and only allow preconfigured settings.
: $ 389
Developer license
Developer license
Provides a pre-built theme with access to the theme code, meaning you can customize the theme to your needs. Available for Guide Professional and Enterprise only.
: $ 489
1 reseña
Zach Wermich
over 2 years ago

UI and customization options are A+. Great OOTB theme to give a great look and feel to any help center with 0 resources needed. Premium Plus is my "go to" on any of my Help Center needs and Zendesk add ons over all. Couldn't recommend them enough!

Developer Photo
Response from developer
about 2 years ago

Hi Zach, Thank you for the incredible 5-star review! We're thrilled that our Premium Plus theme and Zendesk add-ons have exceeded your expectations. Your praise for the UI, customization options, and the out-of-the-box experience is truly appreciated. We are honored to be your go-to choice for all your Help Center needs. Your recommendation means a lot to us! If you ever need any assistance or have further feedback, please don't hesitate to reach out. Kind regards, Kurt Pinoy - CEO

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