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The Thank You AI GPT app has been a quiet but powerful addition to our Zendesk setup. By automatically detecting tickets that are reopened just to express gratitude, with no action needed, it helps us auto solve them efficiently. This has saved our agents valuable time and reduced unnecessary workload. It’s a simple solution that delivers meaningful impact.
We have almost entirely eliminated SLA breaches due to unnecessarily reopened tickets because of Thank You GPT. And their support is personable and easy to work with.
Thanks Jason, we appreciate the feedback! Happy we could help.
The app is extremely efficient and helping us reducing manual work to close these tickets!
Thanks Giulio- we're excited you're finding it useful. 💜
Really excited to integrate this app. It will help our agents a lot and the speed of the reply is surely going to make customers happy.
Thanks Aaron, happy we're able to help 💜
We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams. This app is a must!
Hi Diego, thank you for the great feedback- it made our day! 💜
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