About LitLingo

LitLingo is an AI and NLP technology platform that understands the nuance of language to provide businesses with automated workflows and real-time insights that inform decision making.

With LitLingo for Zendesk, support teams can:

• Automate various Zendesk workflows (labeling, macros, ticket status, and more)

• Provide context-relevant feedback to agents as they compose messages

• Add depth to reporting with sentiment analysis and other deep-learned models

• Ensure consistency of messaging and brand voice across support

• Help new agents with onboarding through active-training within Zendesk

• Save thousands of dollars on your monthly support bill

• Allow Agents to focus on the most important problems that only a human can solve