Team Relay

Reach your Zendesk team members by sending messages to specific users, groups or everyone.

Features

✅ Instant Notification

Even with the Team Relay top bar closed, your team members will see the app icon blinking when they have unread messages.

✅ High Importance & Pinning

You can send a message with "High Importance" and it will stick to the top of each team member's inbox, and they will not be able to delete it. Team members can also "Pin" a message, which will bring the message to the top of their view for ease of access.

✅ Message Expiry

Messages can be sent with an expiry so they disappear, avoiding distraction and confusion.

✅ Read Reports

Make sure everyone who needs to see the message has seen it.

✅ Delegate Communication Responsibility

By default, Team Relay allows Admins to send messages, but Admins can easily allow other team members to send messages.

✅ Custom Pricing & App Hosting

We offer both custom pricing and hosting in your own environment, contact us for further information.