This App will require you to have an active Sunshine Conversations license. If you would like to learn more about purchasing a Sunshine Conversations license, then please speak to your Zendesk representative who will be happy to help.

Engage with your Telegram™ users via Zendesk Suite (Sunshine Conversations). Unleash the full Zendesk power - with omnichannel routing, macros, triggers, ticket assignments and so much more!

Benefits of using Messaging for Telegram:

• ⚡Quick no-code installation

• ✉️ Send text, files and images back to Telegram users

• 🏷️ Add macros, triggers, tags to Telegram tickets

• 📊 Create custom reports in Explore on tickets from Telegram

• 📈 Monitor Telegram tickets in real-time on live dashboards on Explore (With Zendesk Suite Professional and above)

For any feedback on how to improve the app, please email help.datafox@gmail.com