Pop-up notification feed for ticket events inside the agent interface
Free 14-day trial
Add Read Receipts and Email Tracking to Zendesk in Seconds.
Multiple plans available
Custom real-time dashboards for sharing and monitoring live support KPIs throughout the day.
Free to install
Motivate your sales team with customizable real-time dashboards.
Easily monitor live chat metrics with a custom real-time dashboard. For TV, desktop and mobile.
Automate workflows and integrate data between 1500+ apps using no code at all
Combined HR + IT workforce management. See employee information from Rippling directly in your tickets.
Connect Zendesk with your favorite apps to automate customer support workflows
AI-powered contact center, built for any scale
Make Talk recordings from calls easy to reference or download
Free 7-day trial
Simply choose which ticket fields to hide from agents
Free
Use our Zendesk migration tool to transfer data from any help desk software
Empower your agents. Automate the repetitive.
CSAT, NPS and Customer Effort Score surveys for Zendesk
AI powerhouse for Quality Assurance (QA), performance insights and management
Email campaigns to reach your customer list and follow up on mail performance.
Quality Assurance (QA), Quality Management (QM), agent coaching and KPI reports
Seamless Azure DevOps integration between Zendesk - Azure DevOps. Create, Notify
Softphone do PABX Virtual na Zendesk. API, CTI, 0800, 4004, Gravação e Report.
Notice if and when customers open your emails.
Make phone calls in Zendesk with Dialpad.
Custom survey forms that seamlessly integrate with tickets
AI copilot for agents — Create amazing replies, Best-in-class translations