Oomnitza delivers modern IT Asset Management (ITAM) for Zendesk customers by integrating real-time asset intelligence directly into support workflows. With Oomnitza, IT teams gain immediate visibility into employee devices, software, and infrastructure — enabling faster ticket resolution, improved compliance, and better service experiences. Real-time asset visibility reduces downtime, ensures audit readiness, and lowers operational costs — helping the business scale efficiently while reducing risk.

Oomnitza Essentials (SMB) for Zendesk

A same-day deployment, plug-and-play solution designed for small and midsize businesses (SMBs). Essentials enhances Zendesk with:

• Real-time asset visibility in tickets
  
• Out-of-the-box integrations with Okta, Jamf, Google Workspace, Intune, and more
  
• Asset updates and tracking directly in Zendesk
  
• Access to mobile app, onboarding, and customer success
  
• Seamless UI experience for faster issue resolution
  

Oomnitza Enterprise for Zendesk

Built for larger organizations and those requiring advanced lifecycle management. Enterprise includes everything in Essentials, plus:

• Streamlined workflow automation (onboarding, offboarding, compliance)
  
• API-based actions across 200+ systems
  
• Precision reporting and audit readiness
  
• Advanced dashboards and analytics
  
• Custom object support and full ITAM coverage across hardware, software, SaaS, data center, and cloud
  

Why Oomnitza?

• 98%+ asset data accuracy
  
• 1500+ pre-built integrations
  
• Future-proof your business from SMB to Enterprise
  
• Unified asset view across your IT ecosystem (both physical and digital)
  
• Low-code configuration to match your environment
  

Requirements

Requires a paid subscription to Oomnitza Essentials or Oomnitza Enterprise.

Transform your Zendesk employee service experience with trusted asset intelligence.

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