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Secret Service

Create a Zendesk ticket with an Internal Note.

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instalaciones

10+

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Desarrollador

Alex Culligan

About this app

  • Quick way to create a new ticket with an Internal Note.

  • Markdown is accepted in the Ticket Description.
  • Available in English and Spanish.

Detalles de la aplicación

Cómo instalar

  • To create a ticket, you will need:
    1. Requester's email address.

    2. Ticket Subject.

    3. Ticket Description to submit as Internal Note.

  • Edit ALL Triggers in your account that send notifications when the ticket is created. Add the condition Ticket: Comment is... | Public (See image).
  • Make sure to edit the ticket after it has been created.

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