Zendesk for customer service

Better, faster customer resolutions—that’s the Zendesk AI effect

When a Zendesk AI Agent resolves a problem, it impacts more than just the people directly involved. It creates a ripple effect: helping customers get instant solutions, enabling human agents to focus on more important tasks, and driving more positive outcomes for your business. With easy set up and simple configuration, our AI agents provide immediate value for your company and your customers on day one.

Benefits

Service that delivers results

Instant support, real resolutions

Zendesk AI Agents provide nonstop, always-on support, resolving 30% of customer interactions instantly. This not only frees human agents to focus on more important tasks, but also provides immediate value by solving common problems through automated service.

Quality service at any scale

Built-in control and trust

Insight that drives improvement

What our customers say

The ripple effect of great service

359%

ROI in less than one year

$434k

annual cost savings

“KPIs come as standard, but our founders want us to report back and tell them how our customer is feeling. With Zendesk we can do that.”

Naomi Rankin

Global CX Manager

Read customer story

Our award-winning service solution

Recognized by industry leaders

AI Agents that actually solve problems

Resolve up to 80% of customer interactions autonomously

Built for humans and powered by AI, Zendesk AI Agents deliver fast, personalized customer resolutions at scale—without long set up times or complex configurations. That’s immediate value for your company, and almost instant resolutions for your customers.

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