RAISING THE STANDARD

20,000 service teams trust Zendesk AI

Zendesk is the only AI solution built from the ground up exclusively for CX and ES teams. Resolve problems faster, create happier customers, and turn your team into a growth engine for your organization.

Benefits

Our automated resolution rates are rewriting what’s possible

Instant support, real resolutions

Zendesk AI Agents provide nonstop, always-on support, automating up to 80% of interactions by connecting AI, human agents, and knowledge on one platform. This not only frees human agents to focus on more important tasks, but also provides immediate value by solving common problems through automated service.

Quality service at any scale

Built-in control and trust

Insight that drives improvement

PROVEN AT MASSIVE, REAL-WORLD SCALE

Raising the standard for service teams worldwide

+352%

improved response time

+20%

increased inbound revenue (digital sales)

“Demonstrating ROI to the company and showing that customer experience is a profit center is a huge win.”

Christopher Douglas

Director of Member Services, Pacific at Accor Plus

Read customer story

RECOGNIZED BY INDUSTRY LEADERS

Our award-winning record of success

THE BEST TECH IN SERVICE

Purpose built for startups and global enterprises alike

Zendesk AI unlocks unmatched innovation for your team, backed by the proven scale of powering 5 billion resolutions per year for companies like yours.

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