CX Trends 2021 – Asia

On-demand

About

Capitalise on the CX trends for 2021

Every year the Zendesk Customer Experience Trends Report combines data from over 90,000 businesses across 175 countries with insights from customers, agents and customer experience leaders to identify the top five trends for the year.

As we kick off 2021, join us at this must-attend virtual event as we deep dive into the key trends for Asia.

Agenda-at-a-Glance

  • The Global Trends in Customer Experience
  • The State of CX in APAC in 2021
  • How to take advantage of the CX Trends with Zendesk
  • CX Panel: An Asia Perspective

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Speakers

Jerry Lim

Regional Head of Customer Experience at Grab

Malcolm Koh

Customer Experience Strategist at Zendesk

Alaina Franklin

Director, Customer Success at Zendesk

Sarah Reed

Sr. Director, Global Events Marketing at Zendesk

Thank you for registering! Check your inbox for an email with your unique webinar confirmation link. We are excited for you to join.