Zendesk Showcase APAC

Available On-Demand

About

There’s no blueprint for doing business right now. But one thing is for sure: as each day brings new challenges and unknowns, customer interactions count more than ever.

Zendesk Showcase APAC brings together business leaders to help answer the big questions facing organisations today. You’ll learn how to maintain seamless experiences with a remote workforce, working towards a ‘new normal,’ and hear from brands that are thriving in the face of adversity.

Agenda-at-a-Glance

  • Welcome to Zendesk Showcase APAC
  • Responding, managing, and leading during a pandemic
  • Zendesk Support Suite
  • The New Normal: Business as (Un)usual

Regional Sessions

The below on-demand sessions take a special deep dive into the challenges facing your region and feature a panel of key industry experts and customers.

ANZ Region: Zendesk Customer & Expert Panel

Asia Region: Zendesk Customer & Expert Panel

India Region: Zendesk Customer & Expert Panel

If you’re having trouble with registering to this event you may also send an email to apacevents@zendesk.com.

Detailed Agenda

Welcome to Zendesk Showcase APAC – While we can’t be with you in person, we can welcome you with open arms. We’ll set the virtual stage for the exciting event ahead.

Responding, managing, and leading during a pandemic – Join Riccardo Pasto from Forrester as he discusses the steps in responding to, and leading through a crisis; including setting up a framework for sound decision-making.

Zendesk Support Suite – A global pandemic has only made Zendesk more keen to help reduce friction between companies and customers. Hear what our Support Suite can do.

The New Normal: Business as (Un)usual – Hear from Tom Keiser about how Zendesk is helping employees, customers, and the business navigate from crisis through rehabilitation to planning for a ‘new normal.’

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Speakers

Mikkel Svane

CEO and Founder, Zendesk

Sarah Reed

Senior Director of Events, Zendesk

Tom Keiser

Chief Operating Officer, Zendesk

Riccardo Pasto

ANZ Head of CX Research, Forrester

Thank you for registering! Check your inbox for an email with your unique webinar confirmation link. We are excited for you to join.