Going Beyond Support with Customer Engagement

October 14th at 10am Pacific with Erin Hampe

As your customer base grows, there comes a time when you need to engage your customers in a way where the focus is less on support transactions and more focused on long-term conversations and relationships. In this live, 30-minute webinar, you’’ll learn how to:

  • • Set up an automated customer feedback loop through satisfaction rating surveys
  • • Draw insights from analytics built into your Zendesk, and use them as a benchmark to measure the health of your customer service
  • • Learn how to proactively engage your customers outside of a support ticket

Got questions? Stick around afterward – we’’ll be here to answer them! And if you can’t make the live session, no worries. We’ll be sending out the recording 24-48 hours afterward to everyone who registers.

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