Software de inteligencia en el trato con el cliente
You feelin' lucky?
If you aren't using customer intelligence software then we truly hope you are feeling lucky. Because being damn good — simply doesn't cut the mustard anymore. Customer analytics platforms provide the insight to be proactive — so you luck never runs out with Zendesk Connect.
Keep your relationships going strong
Las conversaciones son más eficaces cuando habla con la otra persona en el momento oportuno. Connect le permite diseñar campañas de mensajes dentro del producto —de acuerdo al contexto—, o bien campañas de correo electrónico para reavivar el interés de los clientes. También le permite activar campañas creadas según los segmentos, enviar un mensaje a los VIP o enviar una campaña de una sola vez a todos sus clientes.
What's really going on?
Keep track of campaign performance in real-time—who’s seen it and who was interested enough to click through. Get high-level visibility with aggregated metrics, and granular insight with customer level tracking.
Data is your friend
Collecting customer data from across the Zendesk family of products enables you to:
- Complete your customer view with a timeline of events and conversations
- Create segments of customers based on behavior or profile
- Identify trends and trigger targeted campaigns to get the right message to the right customers
- Call out a proactive heads up about issues or a well-timed tip for newbies delivers assistance before customers know they need it
Try Outbound by Zendesk Today
Outbound is now a member of the Zendesk family. We're working together to make customer analytics management much more than just luck.
Y aún hay más. Lee a continuación.
There’s a lot more where this came from. Keep exploring the world of customer intelligence software.