• Iniciar sesión
  • Soporte del producto
  • Compañía
    • Acerca de nosotros
    • Prensa
    • Inversionistas
    • Eventos
    • Carreras
    • Diversidad e inclusión
    • Impacto social
    • Asuntos legales
  • Contáctanos
  • English
    • English (US)
    • English (UK)
    • Español
    • Español (LATAM)
    • Português
    • Français
    • Deutsch
    • Italiano
    • Nederlands
    • English (Australia)
    • English (India)
    • English (Singapore)
    • 日本語
    • 한국어
    • 繁體中文 (台灣)
    • 繁體中文 (香港特區)
    • ไทย
  • Zendesk. Conviértase en la compañía que sus clientes desean.
  • Contáctanos
  • Toggle Mobile Menu
  • Productos
    • Zendesk para el servicio de atención al cliente

      La solución de atención al cliente integral

    • Zendesk para ventas

      La solución de ventas moderna

    • Plataforma Sunshine

      Rápido, abierto y flexible

    • Marketplace

      Aplicaciones, integraciones y socios

  • Precios
    • Zendesk para el servicio de atención al cliente

      La solución de atención al cliente integral

    • Zendesk para ventas

      La solución de ventas moderna

  • Soluciones
    • Empresa

      Mantén conversaciones a gran escala

    • Pequeñas y medianas empresas

      Crece sin las dificultades propias del crecimiento

    • Startups

      Empieza con buen pie

    • Help desk de uso interno

      Trata a los empleados como clientes

    • Sectores

      Satisface las necesidades de tu mercado

  • Demostración
  • Recursos
    • Blog

      Guías, informes y mejores prácticas

    • Webinars

      Aprende dondequiera que estés

    • Eventos

      Reúnete con nosotros (respetando la distancia social)

    • Comunidad

      Conectar, aprender e interactuar con los usuarios de Zendesk

    • Servicios de consultoría

      Obtén ayuda práctica, soporte dedicado u orientación experta

    • Novedades de Zendesk

      Descubre las últimas actualizaciones de productos

    • API y programadores

      Información para crear cosas con Zendesk

    • Socios

      Cómo localizar a un socio de Zendesk o cómo hacerse socio

    • Historias de clientes

      Ver el éxito alcanzado con Zendesk

  • Compañía
    • Contáctanos
    • Acerca de nosotros
    • Prensa
    • Inversionistas
    • Eventos
    • Carreras
    • Diversidad e inclusión
    • Impacto social
    • Asuntos legales
  • Idioma
    • English (US)
    • English (UK)
    • Español
    • Español (LATAM)
    • Português
    • Français
    • Deutsch
    • Italiano
    • Nederlands
    • English (Australia)
    • English (India)
    • English (Singapore)
    • 日本語
    • 한국어
    • 繁體中文 (台灣)
    • 繁體中文 (香港特區)
    • ไทย
  • Prueba gratuita
  • Iniciar sesión

Información legal y recursos

  • Acuerdos y términos
  • Políticas y lineamientos
  • Marcas comerciales y propiedad intelectual
  • Adquisiciones y proveedores
  • Privacidad y protección de datos

Assignment Agreement

Dear Zendesk Customer,

Thank you for your inquiry with regard to updating the information associated with your Zendesk account. The goal of this page is to establish whether an ownership transfer of the account via an assignment is appropriate, or whether the nature of the request involves updating the account’s information with regard to a name change or other required update.

Which form should I be processing?: Assignment Agreement vs. Name Change

Please read below and, depending upon the needs of your particular account, complete the form found at the appropriate link.

Account Name Change Process

Often times our customers may ask for an assignment when that is not actually what is needed. For example, a customer may ask for an assignment in order to effect a company name change (e.g., ABC, Inc. changing its name to DEF, Inc.), a change to their billing information, or other updates involving their existing customer account.

If the nature of your request involves a company name change, update to billing information, or other changes to the existing account that can be accommodated by Zendesk’s Financial Operation Department (“FinOps”), please contact your Zendesk account manager and provide the information required by FinOps to update your existing account. There is no need for you to complete the Assignment Agreement since you are not transferring the ownership of your Zendesk account.

Zendesk’s Assignment Process

The ownership transfer (commonly known as an “assignment”) of a customer’s account (and subsequent updates to our records and systems) is a process accomplished via the existing subscriber (“Assignor”) and subsequent subscriber (“Assignee”) executing a form conveying all interests, rights, and obligations in the Master Subscription Agreement (the “MSA”) and active Service Order Form(s) (together referred to as the “Agreement”) from the Assignor to the Assignee.

The parties must provide the information required by the Assignment Agreement DocuSign form provided at the link below and, upon review by Zendesk Legal and execution by all parties, the Agreement previously entered into by and between Assignor and Zendesk, pursuant to which the assignor purchased their subscription to Zendesk’s software and services (“Service”, as described at www.zendesk.com), will be assigned as requested to the Assignee as of the Assignment Effective Date.

This Assignment Agreement consists of multiple parts, all of which will be required to complete the form: (1) the Assignor’s legal name; (2) the Assignee’s legal name; (3) an agreed date within 30 calendar days which will serve as the Effective Assignment Date; (4) the Assignee’s billing address, contact information, and subsequent account owner; and (5) signature blocks for both Assignor and Assignee.

Upon completion of the required fields of information, please follow the instructions below to review and electronically sign the Assignment Agreement.

Please do not complete this Assignment Agreement DocuSign form if: 1.) The Assignee is a current customer of Zendesk; or 2.) either the Assignor or Assignee is a Zendesk channel partner or has acquired a subscription to the Zendesk Service through a Zendesk channel partner. If this is the case, please reach out to your Zendesk account manager for next steps.

How to Execute the Assignment Agreement:

Single Reviewer & Signatory

If you are the current customer (“Assignor”) and will be a signatory for the Assignor, click here and complete the name and email information required by the PowerForm Signer Information form. This information consists of: 1.) Assignor signatory name and email; and 2.) Assignee signatory name and email. Once you have provided the information required, click “Begin Signing” and follow the directions contained within the Assignment Agreement form.

Following the Assignor’s signature, the form will route via DocuSign to the Assignee at the email address provided in the PowerForm Signer Information. The Assignor will then be required to provide updated billing and account information required within the Assignment Agreement form.

Both parties will have the option to download the Assignment Agreement for review prior to completing the execution process. To do so, simply click on the “Download” icon located top centre of the page (see image below).

Once the Assignor and Assignee have completed the execution process, the Assignment Agreement will be routed for review and approval by Zendesk Legal, who will forward for signature by Zendesk. Upon completion of the validly completed Assignment Agreement it will become legally binding. Both the Assignor and Assignee will receive a fully completed copy of the Assignment Agreement for their files.

Zendesk

Campeones de atención al cliente

Nuestros productos
  • Zendesk para el servicio de atención al cliente
  • Zendesk para ventas
  • Plataforma Sunshine
  • Marketplace
  • Últimas actualizaciones
Principales funciones
  • Sistema de creación de tickets
  • Mensajería y chat en vivo
  • Centro de ayuda
  • Voice
  • Foros de la comunidad
  • Informes y análisis
  • Answer Bot
  • Software para servicio de atención al cliente
  • Software de creación de tickets
  • Software de chat en vivo
  • Base de conocimientos
  • Software para foros
  • Software de help desk
  • Seguridad
Recursos
  • Soporte del producto
  • Solicita una demostración
  • Blog
  • Capacitación
  • Socios
  • Webinars
  • Historias de clientes
  • Servicios
Compañía
  • Acerca de nosotros
  • Prensa
  • Inversionistas
  • Eventos
  • Carreras
  • Diversidad e inclusión
  • Impacto social
  • Contáctanos
  • Mapa del sitio
  • Estado del sistema
  • Asuntos legales
Favoritos
  • Zendesk para grandes empresas
  • Zendesk para pequeños negocios
  • Zendesk para startups
  • Benchmark Zendesk
  • Cuadrante mágico de CRM de Gartner
  • Tendencias de la experiencia del cliente

Sé parte de la comunidad

Suscríbete a nuestro boletín.

Ingresa una dirección de correo electrónico válida
Por favor, ingresa una dirección de correo electrónico válida.
Las direcciones de correo electrónico no deben comenzar con:
Al enviar mi información personal, entiendo y acepto que Zendesk puede recopilar, procesar y conservar mis datos de conformidad con la Política de privacidad de Zendesk.

¡Bienvenido al club!

¡Lo sentimos, algo salió mal!

Vuelve a cargar la página e inténtalo de nuevo, o ponte en contacto con Zendesk para solicitar soporte.

Términos de uso Política de privacidad Política de cookies Cookie settings ©Zendesk 2022