Zen Masters Webinar: Think Mobile, Act Social on December 13th!

Published December 9, 2011
Last updated December 9, 2011

Our second session of the Zen Masters of Customer Service Webinar Series, "Think mobile, act social...customer service gets off the camel," is just days away! Register today to attend the live webinar next Tuesday, December 13th or to receive the on-demand recording on December 14th!

Registration is free, and Guy Stephens, a top UK consulting specializing in the use of social media within customer service, will discuss the changing relationship between customers and organizations. You'll learn why it's more important than ever before for organizations to understand customers' motivations and expectations, and how the "social customer" is challenging traditional notions of customer service.

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