Startups

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An overview of apps for startups Article

An overview of apps for startups

With the right apps, you can provide faster service and reduce customer effort. Get started with these app recommendations for startups.

Startup Central — How CodeSignal is removing bias from the hiring process Article

Startup Central — How CodeSignal is removing bias from the hiring process

When hiring, many companies seek candidates from top universities and high-profile employers. But what about the…

Beginner’s guide to the sales process for startups Article

Beginner’s guide to the sales process for startups

For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.

What do successful startups have in common? They prioritize CX Article

What do successful startups have in common? They prioritize CX

We studied over 4,000 startups to determine whether there was a connection between startup growth and CX investment. Spoiler alert: there was.

Leading a startup during a pandemic: 5 lessons from 5 founders Article

Leading a startup during a pandemic: 5 lessons from 5 founders

Starting up during a pandemic? Not easy, but these founders are making it work. Find out what they said about CX, growth and empathy.

Startup Central — Tips for leading with compassion with Bunch.ai and monday.com Article

Startup Central — Tips for leading with compassion with Bunch.ai and monday.com

How managers can lead with compassion during difficult times.

Startup Central — How to stay connected to your customers with Digit, Fandom, and Lever Article

Startup Central — How to stay connected to your customers with Digit, Fandom, and Lever

In our latest Startup Central Virtual Meetup, we discuss how businesses can meet new and rising customer expectations.

Real heart, enabled by AI: Talking it out with Sibly founder and CEO Moe AlKadi Article

Real heart, enabled by AI: Talking it out with Sibly founder and CEO Moe AlKadi

I had the pleasure to sit down with Moe AlKadi, co-founder and CEO of Sibly, and…

Startup Central: How customers can be your way into YC Article

Startup Central: How customers can be your way into YC

Lessons from a YC partner on how customers can help you stand out.

How to build a brand that will evolve with your business Article

How to build a brand that will evolve with your business

You’ve landed on the Big Idea, or at least that’s what you and your fellow sleep-deprived…

More than metrics: What VCs are looking for in a SaaS startup Article

More than metrics: What VCs are looking for in a SaaS startup

Most startups are hungry for investment from venture capitalists (VCs)—for the funds, but also for their…

Is it time for your startup to form a customer advisory board? Article

Is it time for your startup to form a customer advisory board?

A customer advisory board (CAB) is a highly specific animal, with a focused, strategic reason for…

The startup psychologist: It’s easy to bake your issues into your company Article

The startup psychologist: It’s easy to bake your issues into your company

The entrepreneurial journey can be lonely, all-consuming, fraught with failure, and devastating to relationships. All the…

4 steps for launching a customer-focused startup Article

4 steps for launching a customer-focused startup

You’ve spent hours upon hours coding in your apartment, in cafes, even while riding public transit.…

The startup spouse: a view from the other side of bed Article

The startup spouse: a view from the other side of bed

Over half a million people become entrepreneurs in the United States each month. That’s a lot…

9 questions to ask before starting up with coworkers Article

9 questions to ask before starting up with coworkers

It may seem natural to start up a business with a colleague. You already know each…

The magic of a good business partnership: don’t start out as friends Article

The magic of a good business partnership: don’t start out as friends

Penn and Teller are a fantastic example of how business partners can be successful when their…