Sales
With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
Latest stories Page 8
Article Introducing Sell for Startups program
Today Sell is joining the Zendesk for Startups program offering qualifying startups two free seats of Zendesk Sell enterprise edition.
Article Sales rep for a day: Aligning sales, marketing, and support
One way to align sales with marketing and support departments is to create an ongoing, interdepartmental job-shadowing program or "sales rep for a day."
Article How to build the ideal virtual sales team for your business
Thinking about hiring a virtual sales team? Learn the challenges and opportunities with outsourcing sales and the steps for building a virtual team.
Article What makes good sales data?
How do you determine whether or not the data you have is good? Here are the types and tenets of good sales data you need to make winning decisions.
Article Sales pipeline management: a 7-step plan
The basic idea of sales pipeline management is to estimate the upcoming sales you’re aiming to…
Sales pipeline management: A 7-step plan
Discover the steps to sales pipeline management - from finding prospects to analyzing results, effectively estimate upcoming sales you’re aiming to close.
Article Content marketing for sales: 6 ideas to address the bottom of the funnel
Learn how to create content that turns leads into customers.
Article How to cancel your CRM
Ready to break up with your CRM, but not sure how? We've got you covered.
Article 7 experts share top sales predictions for 2019
To help you plan for 2019, we asked seven experts to offer their predictions of top sales trends this year and ways that sales managers can respond.
Article 23 sales books every sales rep should read
Check out our picks of 23 sales books that provide valuable information to help you become a better salesperson. Books are helpfully organized by the sales pipeline.
Article 5 essential sales forecasting techniques
Sales forecasting is a key component of any business. Implement correct sales forecasting techniques to improve your business decisions.
Change your sales team’s behavior: 6 metrics that act as negative or positive sales incentives
Sales incentives drive positive or negative sales rep behavior. Here are 6 metrics: 3 incentivize short-term gains and 3 incentivize long-term success.
Article 13 important sales metrics and when to use them
Sales metrics are important, but knowing which ones to track can be confusing. Here are the best metrics to use.
Article How to get sales and customer service teams working together
Overcoming traditional silos between sales and customer service is difficult. But failing to do so can result in lost sales and a poor customer experience. Learn how to integrate sales with customer service on strategic and tactical levels to improve your sales process.
Article Introducing Zendesk Sell: 3 things that are changing and 1 thing that never will
Today, we’re excited to relaunch Base as Zendesk Sell, the newest member of the Zendesk product family.
Article Better together: Zendesk welcomes Base
Today we have news: we’re sharing that love with another—related—part of your business: the sales team. Zendesk announced today that we are acquiring Base.
Article A new frontier: Zendesk acquires Base
When we started Base in 2009, we set out to transform work for 30 million sales professionals worldwide. We were frustrated with the state of existing Sales Force Automation (SFA) systems and how poorly they were designed.
White Paper Why your business needs the Science of Sales
Sales success has traditionally been considered an art, honed by sales veterans over years of deals…
White Paper SFA software evaluation template
Knowing that not all SFA solutions are created equal, this template is designed to help you select the right SFA for your business